This Web site takes every precaution to protect our users' information. When users submit sensitive information through the Web site, their information is protected both online and offline. Our staff will not disclose any customer information, names or purchasing information to anyone outside of Black Label, unless required to do so by law.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, which is its designation when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline.

All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to regain access to your information. Furthermore, all of our employees are kept up-to-date on our security and privacy practices.

Every quarter, Black Label conducts in-house trainings on our customer care policies so that our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. If you have any questions about the security at our Web site, you can send an email to info@blacklabel.com.au